As reported by

BBC News The Guardian

your area Drivers: You Could Be Owed £1,100+ From Your Car Finance Deal

The Court of Appeal ruled lenders hid secret commissions from millions of UK drivers. Our free 60-second check reveals exactly what you're owed — No Win, No Fee, zero upfront cost.

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The Car Finance Scandal That Affected Millions

Between 2007 and 2021, something quietly damaging was happening every time a British driver walked into a car dealership and signed a finance agreement. The dealer, acting as a broker between you and the lender, was being paid a secret commission — one that directly increased the interest rate on your loan. The more they overcharged you, the more they earned. And you were never told.

These arrangements, known as discretionary commission arrangements (DCAs), were so widespread that the Financial Conduct Authority estimates they cost UK consumers up to £10 billion in overpayments. That is not a theoretical figure — it represents real money, taken from real people, through a system that was designed to benefit lenders and dealers at the driver's expense.

In January 2021, the FCA banned these arrangements outright, acknowledging that they created a fundamental conflict of interest. But the damage had already been done. Millions of PCP and HP agreements signed before the ban contained inflated interest rates — and the drivers who signed them are entitled to compensation.

£1,100 Average compensation per
car finance agreement

"I had no idea I was being overcharged on my PCP deal. Car Finance Claims 365 found I was owed £1,340 — the whole process took less than a week and I didn't pay a penny upfront."

★★★★★ Sarah T., Manchester

The Court of Appeal Ruling That Changed Everything

In October 2024, the Court of Appeal delivered a landmark ruling that sent shockwaves through the motor finance industry. The judges were unequivocal: lenders had a legal duty to disclose the commissions paid to car dealers — and they had comprehensively failed to do so. The ruling confirmed that millions of UK drivers had been mis-sold their car finance agreements.

The implications were immediate and far-reaching. The FCA launched a formal review of the motor finance sector, and major lenders began setting aside billions of pounds in provisions for compensation claims. Black Horse, Santander Consumer Finance, Moneybarn, Close Brothers, Motonovo, First Response, Barclays Partner Finance — the list of affected lenders reads like a directory of every car finance provider in the country.

For drivers, the ruling represents a once-in-a-generation opportunity to reclaim money that was taken without their knowledge or consent. The average claim through our service is worth £1,100 per agreement — and drivers with multiple finance agreements have received combined payouts exceeding £3,000.

But there is an important caveat: the FCA's review window will not remain open indefinitely. Once a formal redress scheme is established and deadlines are set, latecomers risk being excluded entirely. That is why acting now is essential.

⚠️ Deadline Warning

The FCA is actively reviewing the scope of the motor finance redress scheme, and there is a real risk that late registrants will miss out entirely once formal deadlines are set. Over 47,382 UK drivers have already registered their claims. We strongly recommend registering now to protect your right to claim — the check takes 60 seconds and costs you nothing.

Getting Your Money Back Is Simple

We've designed the process to be as straightforward as possible. There are no lengthy forms, no upfront costs, and no obligation at any stage. Here's how it works:

1. Answer 3 quick questions (60 seconds). Tell us whether you had PCP or HP car finance in the last 6 years. No paperwork needed — our soft credit search automatically finds all your agreements without affecting your credit score. If you're not sure what type of finance you had, that's fine — select "Not Sure" and we'll check for you.

2. We identify every agreement you can claim on. Our system cross-references your details against all major lenders — including Black Horse, Santander, Moneybarn, Close Brothers and more — to find every hidden commission that was charged without your knowledge. Many drivers discover claims on agreements they'd completely forgotten about.

3. We submit your claim — you do nothing. Our FCA-regulated team handles all correspondence with your lender on your behalf. You'll receive a compensation offer directly. Average claim value is £1,100. No Win, No Fee means you risk absolutely nothing.

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"I thought these claims were too good to be true. They found two separate finance agreements I'd almost forgotten about. Total refund came to £2,180. Absolutely worth doing."

★★★★★ James R., Birmingham

Why Thousands of UK Drivers Are Claiming Now

Average Payout of £1,100 Per Agreement

The FCA estimates lenders overcharged UK drivers by up to £10 billion through hidden discretionary commission arrangements. Drivers with multiple finance agreements have received over £3,000 combined. Don't miss your window to claim.

No Win, No Fee — Zero Financial Risk

You pay absolutely nothing unless your claim succeeds. There are no upfront fees, no admin charges, and no hidden costs. Our fee is only deducted from your compensation if we win — so we only get paid when you do.

Soft Search Finds Claims You've Forgotten

Our automated soft credit search scans all your finance agreements from the past 6 years — including deals you may have forgotten. It won't affect your credit score or leave a footprint visible to other lenders.

Deadline Warning: Don't Lose Your Right to Claim

The FCA's review window will not stay open indefinitely. Once a formal redress scheme closes, latecomers may receive nothing. Over 47,000 UK drivers have already registered — don't miss your deadline.

Court of Appeal Ruling Is On Your Side

The October 2024 Court of Appeal ruling confirmed that lenders were legally required to disclose commissions they failed to reveal. This landmark decision means millions of UK drivers have a valid claim right now.

Covering All Major Lenders Nationwide

We handle claims against all major car finance lenders including Barclays Partner Finance, Black Horse, Moneybarn, Santander Consumer Finance, Close Brothers, Motonovo, First Response and many more.

"The soft credit search found a car finance deal from 2018 I'd completely forgotten about. Got £890 back. Took me less than 3 minutes to register — honestly couldn't be easier."

★★★★★ Michelle K., Bristol

The Numbers Speak for Themselves in your area

2,300+ Drivers in your area already registered
£1,100 Average compensation per your area claimant
40m+ UK drivers eligible nationwide
£10bn+ Potential total redress identified by FCA

47,382 claims registered across the UK

David P.

Leeds · Claimed February 2026

"Very straightforward process. They handled everything with the lender directly. I just answered a few questions and received my compensation offer four weeks later."

★★★★★
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Common Questions

How do I know if I had a PCP or HP car finance agreement?

PCP (Personal Contract Purchase) is the most common type — you make monthly payments and have the option to buy the car, return it, or exchange it at the end. HP (Hire Purchase) means you pay in instalments and own the car outright at the end. If you're unsure, select 'Not Sure' in our form and our soft credit search will identify all your agreements automatically.


What is a discretionary commission arrangement (DCA) and why does it matter?

A DCA allowed car dealers and brokers to increase your interest rate in order to earn a higher commission — without telling you. This was banned by the FCA in 2021 because it created a conflict of interest that cost UK drivers hundreds or thousands of pounds extra. The Court of Appeal ruled in October 2024 that lenders must compensate affected customers.


How much could I be owed?

The average claim value through Car Finance Claims 365 is £1,100 per agreement. Drivers with multiple PCP or HP agreements have received combined payouts exceeding £3,000. The exact amount depends on the size of your loan, the interest rate applied, and the commission charged. Our free eligibility check gives you an estimated figure within 60 seconds.


Will checking my eligibility affect my credit score?

No. We use a soft credit search only, which is completely invisible to lenders and has zero impact on your credit score. It simply allows us to identify all car finance agreements registered in your name so we can find every claim available to you.


How long does a claim take?

Lenders currently have up to 8 weeks to respond to a complaint under FCA rules. If your lender is part of the formal FCA review, timelines may vary. Our team handles all correspondence and keeps you updated at every stage — you don't need to do anything after registering.


What is No Win, No Fee?

No Win, No Fee means you pay nothing upfront and nothing at all if your claim is unsuccessful. Our fee is a percentage of your compensation, only deducted if your claim succeeds. Full fee details are provided before you confirm your claim — there are no surprises.


Is there a deadline to make a claim?

Yes. The FCA is actively reviewing the scope of the motor finance redress scheme, and there is a real risk that late registrants will miss out entirely once formal deadlines are set. We strongly recommend registering now to protect your right to claim — the check takes 60 seconds and costs you nothing.


I had finance more than 6 years ago — can I still claim?

In many cases, yes. Depending on when you became aware of the mis-selling, the limitation period may be extended. Register your interest now and our team will assess whether your agreement falls within the eligible timeframe.

Whether you had one PCP deal or several HP agreements over the years, there's a strong chance you were overcharged without your knowledge. The Court of Appeal has ruled in your favour. The FCA's review window is open. And the check takes just 60 seconds.

Over 47,382 UK drivers have already registered. The only question is whether you'll claim what's yours before the deadline passes.

Check My Eligibility Free

Free, no obligation — takes 60 seconds

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